Shipping policy

Last updated: September 25, 2026

Where we ship

We currently ship to addresses within the United States, including P.O. boxes and APO/FPO addresses where the carrier allows it.

Processing time

Every NOMO box is roasted to order. Orders are usually roasted, packed and shipped within 3–4 business days (Monday–Friday, excluding holidays). Subscription orders ship on their scheduled date using the same timeline.

Delivery time

Once shipped, most orders arrive within 2–7 business days depending on your location. Delivery estimates are provided by the carrier and aren't guaranteed.

Shipping rates

Shipping rates are calculated and shown at checkout before you pay. Any active shipping promotions will be displayed on our site and applied automatically at checkout.

Tracking

You'll receive an email with your tracking number as soon as your order ships. You can also check your order status from your account.

Address issues

Please double-check your shipping address at checkout. If you notice a mistake, contact us right away — we can update it if your order hasn't been roasted or shipped yet. We're not responsible for orders shipped to an incorrect address provided at checkout, but we'll help however we can.